Myllo Terms of Use

Last updated: October 28, 2026

These Terms are an agreement between you and HexaKrown LLC ("HexaKrown", "we", "us"), the company behind Myllo (the "Service"). By creating an account or using Myllo you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Myllo.

1. What Myllo is

Myllo is an AI companion. When you talk to Myllo, you are talking to artificial intelligence, not a person. Myllo's replies are generated by AI models, so they can be wrong, incomplete or out of date, and you shouldn't treat them as facts you must rely on.

Myllo also includes tools around the conversation: a to-do list, a cycle log, a journal, tarot readings, meditation and focus timers, voice calls, and ways to share cards and tasks with friends.

2. Who can use Myllo

You must be at least 18 years old to use Myllo. Myllo is currently offered in the United States, Canada, Australia, New Zealand, the United Kingdom, Singapore, Hong Kong, Macau and Taiwan, and we may add or remove places over time. By creating an account you confirm that you are 18 or older. If we learn that an account belongs to someone under 18, we will close it and delete its data.

You must give us accurate information when you sign up, and you may only have one account.

3. Your account

You are responsible for your password and for what happens under your account. Tell us at support@evernear-ai.com if you think someone else is using it. You can delete your account at any time in the app. Deleting your account deletes your data as described in our Privacy Policy.

4. Myllo is not a doctor, therapist or emergency service

Myllo is for companionship, reflection and everyday support. It is not medical, mental-health, legal, financial or other professional advice, and it can't diagnose or treat anything. This includes the cycle log, which gives general wellness information based on what you enter, and tarot readings, which are for reflection and entertainment.

If you are thinking about harming yourself, or someone else is in danger, call your local emergency number right now (for example 911 in the US and Canada, 999 in the UK, Hong Kong and Macau, 000 in Australia, 111 in New Zealand, 995 in Singapore, 110 or 119 in Taiwan). If you need someone to talk to: in the US and Canada, call or text 988; in the UK, Samaritans on 116 123; in Australia, Lifeline on 13 11 14; in New Zealand, call or text 1737; in Singapore, Samaritans of Singapore on 1767; in Hong Kong, The Samaritans on 2896 0000; in Macau, 2852 5222; in Taiwan, 1925. Myllo can't call for help for you.

5. Your content, AI services, and what Myllo remembers

You keep ownership of what you write, upload or say to Myllo ("Your Content"). You give us a limited licence to store it, process it, and send it to the service providers described in the Privacy Policy, only so we can run Myllo for you and keep it safe.

Myllo works by sending your messages, the photos you choose, relevant information you've saved in the app, and (on voice calls) your voice to AI services. When you create your account (or when the app asks, if your account is older), you agree to this. If you don't agree, you can't use Myllo's chat, voice or AI features, and you can delete your account.

Myllo remembers things you tell it so it can be a better companion. You can ask Myllo to forget it: Settings → Delete my health & memory data.

6. Friends, cards and shared tasks

You can add friends, send cards (including photos) and share tasks. What you send to a friend is visible to that friend. Don't use Myllo to harass, threaten, deceive or sexually exploit anyone, to send illegal or sexual content, or to share someone's private information.

You can block people and report cards, people and Myllo's replies inside the app. We review reports within 5 business days, may remove content or close accounts that break these Terms, and will tell you the outcome by email from support@evernear-ai.com.

7. Acceptable use

Don't: break the law; try to get around Myllo's safety features or rate limits; scrape or reverse engineer the Service; use it to build a competing product or train another AI; send malware; or use Myllo's replies to harm others.

8. Free use and optional subscriptions

Myllo is free to use. There are daily limits on messages, pictures, voice time and some AI features, and we may change them. We may offer an optional paid subscription in the future. If we do, the price, billing period and what's included will be shown before you buy; it will be bought through the Apple App Store, will renew automatically unless you cancel at least 24 hours before the end of the period, and can be managed or cancelled in your Apple ID settings. Refunds are handled by Apple under its policies.

9. Third-party services

Myllo relies on other companies, for example for AI models, voice, web search, hosting, push notifications, crash reporting and analytics. They are named in the Privacy Policy. Their own terms apply to their services.

10. Ending your use

You can stop using Myllo at any time. We can suspend or close your account if you break these Terms, put others at risk, or if the law requires it. We'll tell you why when we can.

11. Disclaimers and limits of liability

Myllo is provided "as is" and "as available". We don't promise it will always work, be error-free or be available. To the extent the law allows, HexaKrown isn't liable for indirect or consequential losses, and our total liability to you is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose and (b) US$100. Nothing here limits liability that can't be limited by law. If you live in Australia, the Australian Consumer Law gives you guarantees that can't be excluded. If you live in New Zealand, nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. If you live in the UK, we don't limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit, and nothing in these Terms affects the rights you have as a consumer under the law of the country where you live.

12. Governing law and disputes

These Terms and any dispute between you and HexaKrown about Myllo are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Nothing here takes away rights you have under the consumer-protection laws of the place where you live, including your right to bring a claim in the courts of the place where you live if the law gives you that right.

13. Changes

We may update these Terms. If a change is important, we'll tell you in the app before it applies. Using Myllo after that means you accept the new Terms.

14. Contact

HexaKrown LLC, 2810 N Church St, Num 437734, Wilmington, DE 19802. Email: support@evernear-ai.com.